Refund Policy
Online Refund Policy: In the event a purchase was completed on shop.willowstreetpictures.com, for a Creative Package or a random dollar amount was selected and the Client did not start or initiate a consultation a full refund will be available up to 30 days from the date of purchase. This right does not apply to Artwork which is non-returnable and non-refundable. To complete your return of a Creative Package or random dollar amount, Licensor requires a receipt or proof of purchase. Once your return is received and inspected, Licensor will send you an email to notify you that we have received your returned item. Licensor will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to Client’s credit card within 30 days.
Exchanges: If you need to exchange a Creative Package for different one and it results in an increased price the outstanding amount will be due at the time of your consultation. If the exchange results in a credit that will be applied to your account and can be used for Artwork.
Online Payment and Collection Terms: Payment for Image(s) and all Services are payable in full at time of placing order. Any action to enforce the terms of this Agreement including but not limited to collecting full payment for Image(s), Creative Package(s) and/or Services ordered by Client, the Licensor shall be entitled to recover their actual attorneys’ fees, all collection fees, court costs and all other non-reimbursable litigation expenses such as expert witness fees and investigation expenses. No lawsuits pertaining to any matter arising under or growing out of this Agreement shall be instituted in any place other than the state of Licensor’s principal place of business; Berks County, Commonwealth of Pennsylvania.
Online Sale Policy: Client understands, agrees and acknowledges they have lost the right to cancel if any in-person consultation, phone consultation or online consultation of a purchased Creative Package is initiated by Client regardless if said consultation was completed in full or only partially completed, ALL FEES PAID ARE NON-REFUNDABLE, NON-TRANSFERABLE, ALL SALES ARE FINAL including but not limited to if Client does not exercise their right to a full consultation, the photo shoot, and/or a premiere show does not place, and/or Artwork(s) are not picked up by Client. Client agrees to pay 100% of any purchases and fees made in connection with any Creative Package, Artwork and/or Services purchased.
Shipping: To return your product, you should mail your product to: 2212 Penn Avenue West Lawn Pennsylvania US 19609. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Exchanges: If you need to exchange a Creative Package for different one and it results in an increased price the outstanding amount will be due at the time of your consultation. If the exchange results in a credit that will be applied to your account and can be used for Artwork.
Online Payment and Collection Terms: Payment for Image(s) and all Services are payable in full at time of placing order. Any action to enforce the terms of this Agreement including but not limited to collecting full payment for Image(s), Creative Package(s) and/or Services ordered by Client, the Licensor shall be entitled to recover their actual attorneys’ fees, all collection fees, court costs and all other non-reimbursable litigation expenses such as expert witness fees and investigation expenses. No lawsuits pertaining to any matter arising under or growing out of this Agreement shall be instituted in any place other than the state of Licensor’s principal place of business; Berks County, Commonwealth of Pennsylvania.
Online Sale Policy: Client understands, agrees and acknowledges they have lost the right to cancel if any in-person consultation, phone consultation or online consultation of a purchased Creative Package is initiated by Client regardless if said consultation was completed in full or only partially completed, ALL FEES PAID ARE NON-REFUNDABLE, NON-TRANSFERABLE, ALL SALES ARE FINAL including but not limited to if Client does not exercise their right to a full consultation, the photo shoot, and/or a premiere show does not place, and/or Artwork(s) are not picked up by Client. Client agrees to pay 100% of any purchases and fees made in connection with any Creative Package, Artwork and/or Services purchased.
Shipping: To return your product, you should mail your product to: 2212 Penn Avenue West Lawn Pennsylvania US 19609. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.